94ok Privacy Policy —
Your Information Is Our Responsibility

94ok is a secure and reliable online entertainment platform committed to providing the best experience for players in Bangladesh. Protecting the security and privacy of your personal information is our highest priority. This privacy policy explains in detail what types of information we collect, how that information is used, who it may be shared with, and what measures we take to protect your information.

Please read this policy carefully. By using the 94ok website or services, you agree to every clause of this privacy policy. If you do not agree with any clause, please refrain from using this platform.

Certain information is collected for the purpose of operating the 94ok platform, providing services, and improving the user experience. This information is divided into two main categories.

1.1 Information You Provide Directly

When you create an account on 94ok, carry out transactions, or contact us, you voluntarily provide the following information:

• Full name and date of birth (for age verification — only persons aged 21 or above may register)
• Email address and mobile number
• Payment information (bKash, Nagad, Rocket, or bank account details)
• Your chosen username and password
• Identity document information (national ID card or passport details for KYC verification purposes)

1.2 Information Collected Automatically

When you use the 94ok website or app, certain technical information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Pages visited and time spent on the site
• Referrer URL (the site you came from)
• Information obtained from cookies and similar tracking technologies
• Login times, gaming activity, and transaction history

94ok uses the information collected only for specific, legitimate, and transparent purposes. The main reasons your information is used are as follows:

2.1 Account and Service Management

• Creating, verifying, and managing your 94ok account
• Processing deposit and withdrawal transactions
• Managing bonuses, rewards, and VIP programs
• Accurately maintaining gaming history and account balances

2.2 Security and Fraud Prevention

• Detecting and preventing unauthorized access to accounts
• Identifying money laundering and fraudulent activity
• Completing the KYC (Know Your Customer) verification process
• Ensuring age verification — preventing access by persons under 21

2.3 Communication and Support

• Providing customer support via live chat or email
• Sending important account notifications and transaction confirmations
• Sharing promotional offers and updates with your consent
• Informing you about changes to policies

2.4 Service Improvement

• Analyzing and improving platform performance and user experience
• Identifying and resolving technical issues
• Planning new features and services

The 94ok website uses cookies and similar tracking technologies to enhance your browsing experience and ensure the proper functioning of the platform.

3.1 Types of Cookies

• Essential Cookies: These cookies are necessary for the basic functionality of the website — maintaining login sessions, remembering language preferences, and so on.
• Functionality Cookies: Used to remember your preferences and settings, removing the need to set them up again each time you log in.
• Analytics Cookies: Collect statistics on site visits, which are used to improve the platform.
• Security Cookies: Help prevent unauthorized access and fraudulent activity.

3.2 Managing Cookies

You can accept or decline cookies by changing your browser settings. However, disabling essential cookies may prevent some 94ok services from working properly.

94ok does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, limited information may be shared in specific circumstances:

4.1 Service Provider Partners

Only the information necessary to operate the service is shared with payment processors (bKash, Nagad, Rocket, bank transfer), technology infrastructure providers, and game providers. These partners are contractually bound to comply with 94ok's privacy standards.

4.2 Legal Obligations

If required by law, or in response to a court order, a valid request from a government authority, or the requirements of a legal process, 94ok may disclose relevant information.

4.3 Fraud and Security

Necessary information may be shared with relevant authorities to investigate fraud, money laundering, or other illegal activity.

4.4 Business Transfers

In the event of a future merger, acquisition, or asset transfer, user information may be transferred to the relevant parties — provided that equivalent protections under this policy are ensured.

94ok has implemented industry-standard technical and organizational measures to protect your information. Our security framework includes the following layers:

• SSL Encryption: All data transmissions are encrypted using SSL/TLS technology, preventing interception or alteration of information.
• Password Hashing: Your password is never stored directly — it is stored securely using advanced hashing algorithms.
• Two-Factor Authentication: An additional verification option is provided to strengthen login security.
• Access Controls: Only authorized personnel, and only to the extent necessary, may access personal information.
• Regular Security Audits: Regular security tests are conducted to identify system vulnerabilities.
• Server Protection: Servers that store data are protected by firewalls and intrusion detection systems.
• Backup and Recovery: Regular data backups are ensured so that information remains safe even in unexpected circumstances.

While we strive to ensure the highest level of security, it is not possible to guarantee complete security when sending or storing data over the internet. Therefore, keeping your account password confidential and logging out from unfamiliar devices is your own responsibility.

94ok retains your personal information only for as long as necessary — no longer. The general policy is:

• Information for active accounts is retained for as long as the account remains open.
• Even after an account is closed, certain information may be retained for a specified period due to legal and regulatory obligations.
• Records of financial transactions may be retained for long-term legal reasons.
• Information related to fraud and security investigations is retained until the relevant investigation is concluded.

Once the specified period has passed, information is securely deleted or anonymized.

As a user of 94ok, you have certain important rights over your own information:

7.1 Right of Access

You may request a copy of the information 94ok holds about you at any time. By logging into your account, you can view your profile and transaction history directly.

7.2 Right to Rectification

If any of your information is incorrect, you may request that it be corrected. Some information can be updated directly in account settings; for other cases, please contact the support team.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may not be possible to delete due to legal and regulatory obligations.

7.4 Right to Object to Processing

You may opt out of marketing communications at any time. This preference can be communicated via account settings or by emailing [email protected].

7.5 Right to Data Portability

Where applicable, you may receive your information in a structured, commonly used format.

94ok is an adult entertainment platform intended only for persons aged 21 or above. We do not intentionally collect personal information from anyone under the age of 21.

Age is verified during the registration process. If we become aware that a minor has provided us with information, we will immediately delete that information and close the associated account.

If a parent or guardian suspects that their child has provided information to 94ok, please contact us at [email protected].

94ok may update this privacy policy from time to time. Revisions to this policy may be required due to technical changes, legal requirements, or business reasons.

In the event of any significant changes, we will:

• Send a notification to your registered email address
• Clearly announce the changes on the website
• Provide sufficient notice before the new policy takes effect

The date of the most recent update will be noted at the top of this page. Continuing to use the platform after any changes will be considered acceptance of the new policy.